You will be informed by in-app notifications when a change occurs related to your feedback. In addition to that, you can integrate Producter with Slack to get instant notifications when new feedback is created.
When will you get in-app notifications?
You will get in-app notifications when one of the feedback you created gets an interaction or has any change.
Below are the conditions you will be notified of:
- when someone changes the status of the feedback you created
- when someone comments on the feedback you created
- if someone replies to your comment
Integrate with Slack to get instant notifications
By integrating with Slack, you can get instant notifications in a Slack channel you want. Everyone in the channel will get notified when feedback is created and take action without losing time.
How to integrate with Slack?
- Click Your Company Name in the sidebar menu. Then, select Workspace Settings.
- Go to Integrations section.
- Click Slack to see dropdown.
- After, click Add to Slack button.
- You will be directed to authentication page. Choose the Slack workspace from the top right corner.
- Then, select the channels you want to get instant notifications.
- Click Allow and you're done. 🥳