You will be informed by in-app notifications when a change occurs related to your feedback. In addition to that, you can integrate Producter with Slack to get instant notifications when new feedback is created.

When will you get in-app notifications?

You will get in-app notifications when one of the feedback you created gets an interaction or has any change.

Below are the conditions you will be notified of:

  • when someone changes the status of the feedback you created
  • when someone comments on the feedback you created
  • if someone replies to your comment
If an admin from your workspace changes the user portal or workspace URL, you will get an email notification. Otherwise, you won't be able to reach your portal or workspace by using the old URLs.

Integrate with Slack to get instant notifications

By integrating with Slack, you can get instant notifications in a Slack channel you want. Everyone in the channel will get notified when feedback is created and take action without losing time.

How to integrate with Slack?

  1. Click Your Company Name in the sidebar menu. Then, select Workspace Settings.
  2. Go to Integrations section.
  3. Click Slack to see dropdown.
  4. After, click Add to Slack button.
  5. You will be directed to authentication page. Choose the Slack workspace from the top right corner.
  6. Then, select the channels you want to get instant notifications.
  7. Click Allow and you're done. 🥳