To give feedback or interact, users need to sign up for your user portal. So you can gather info on the feedback given, and your users can stay informed on their feedback with the notifications.
Collecting User Feedback on User Portal
Your user portal is where you communicate with your customers. You can listen to your users' voices by collecting feedback from your user portal. It can be a feature request, bug, or idea. Direct your customers to your portal and manage your community in one place without losing time.
User Portal Notifications
The user portal is where you interact with your customers effortlessly. Your users will get notified when one of the feedback they're interested in is updated