You can use the Public Roadmap to show users what you're working on. Also, users can upvote these features in the Public Roadmap to show if they want. You can show only Tasks and Epics in your Public Roadmap. Everything written for Task below is valid for Epic too.
Your user portal is home to your customers. The user portal is automatically created once the workspace is created. You can collect feedback directly from your user portal. Update your users on the progress. Communicate with them easily.
To give feedback or interact, users need to sign up for your user portal. So you can gather info on the feedback given, and your users can stay informed on their feedback with the notifications.
Your user portal is where you communicate with your customers. You can listen to your users' voices by collecting feedback from your user portal. It can be a feature request, bug, or idea. Direct your customers to your portal and manage your community in one place without losing time.
The user portal is where you interact with your customers effortlessly. Your users will get notified when one of the feedback they're interested in is updated